INFORMATION about CANCELLATIONS, CHANGING BOOKINGS and REFUND POLICIES due to the CORONA-CRISIS
Dear friends of the Concerts at St. Charles Church!
We regret to inform you that due to the decision made by the Austrian government regarding COVID-19 all events leading up to June 30th, 2020 will be cancelled.
For booked tickets you are able to either change the date of your ticket's validity or get a full refund of the purchase price.
If you have already decided to cancel your tickets for events later than June 30th, 2020, we also offer the oppotunity of changing your booking to a future event free of charge.
Cancellation for events that have not been prohibited by the authorities, will result in a 90% refund of the purchase price.
Regarding tickets, which have not been purchased directly from us, please contact the seller.
Due to the great number of bookings and inquiries, we kindly ask for your sympathy as the processing may take longer than usual.
You can reach our office over the phone from Monday to Friday from 10 a.m. to 1 p.m.
We sincerely regret these circumstances and are looking forward to welcoming you to a later event of the SALZBURGER KONZERTGESELLSCHAFT.
Thank you for understanding and stay healthy!